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Account&DataDeletion.
You can request deletion of your account at any time. The section below lists what is deleted and what is kept.
How to Request Deletion
To request deletion, please email support@trillboards.com from the email address associated with your account. Include your full name and any relevant account details.
Request Deletion
support@trillboards.com
What Happens After Deletion
Once your request is verified, we delete your account: your user record, your advertisements, your saved locations and your consent records. We mark your screens deleted and then delete your screen records, unless one of your screens has a default content stream, in which case all of your screen records (name, address and coordinates) are kept, marked deleted. The records of your screens' devices (device fingerprint, IP address and advertising identifier) are kept. Data your screens collected is kept for the periods set out in Section 6 of our Data Processing Addendum, several of which have no scheduled deletion, and backups keep deleted records until they expire, the last on 1 April 2027. You will lose access to your account and any associated services.
Contact
If you have questions about data deletion, contact us at support@trillboards.com.